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NECKLACE SIZING CHART

  • How do you pronounce Ajsheart?
    It’s pronounced “AJ’s Heart” — spoken as one word, like the letter A, the letter J (with an “s”), and then “heart.” Think of it as AJ's Heart, a name that reflects the passion and soul behind every piece. The brand name is a tribute to the artist’s heart—AJ’s heart—for art, for individuality, and for creating jewelry with meaning.
  • How is Ajsheart jewelry different from mass-produced items?
    Ajsheart jewelry is handcrafted with love and intention by a neurodivergent artist. Each piece is one-of-a-kind, made with high-quality materials and designed to celebrate self-expression and artistry. Unlike mass-produced items, our jewelry carries a unique energy and story, making it a meaningful addition to your collection.
  • Can I place a custom order or personalize a piece?
    Absolutely! We love creating custom pieces that reflect your unique style and energy. You can personalize your jewelry by choosing specific stones, metals, and designs. Just reach out to us with your ideas, and we'll work together to create something special just for you.
  • What materials do you use, and what are their meanings?
    Our jewelry is handcrafted using semi-precious stones, copper, brass, gold-filled, and sterling silver. Each material has its own unique properties and meanings. For example, copper is known for its healing properties, while sterling silver is hypoallergenic and perfect for sensitive skin. We choose each material with intention to enhance the beauty and energy of our pieces.
  • How should I care for my copper, brass, gold-filled, and silver jewelry?
    To keep your jewelry looking its best, we recommend storing it in a dry place and avoiding contact with water, lotions, and perfumes. For copper and brass, you can use a polishing cloth to maintain their shine. Gold-filled and silver pieces can be gently cleaned with a soft cloth and mild soap if needed. Each piece comes with specific care instructions to help you preserve its beauty.
  • What are your processing and shipping times?
    Each piece of Ajsheart jewelry is made to order with care and intention. Please allow 1-2 weeks for processing before your order is shipped. Shipping times vary based on your location, but we strive to get your jewelry to you as quickly as possible. You'll receive a tracking number once your order is on its way.
  • Do you ship internationally, including to Russia and Nigeria?
    Yes, we ship our jewelry worldwide, including to Russia and Nigeria. International shipping times may vary, and additional customs fees may apply. We're committed to ensuring your jewelry arrives safely, no matter where you are.
  • What is your policy on returns, exchanges, and order issues?
    We want you to love your Ajsheart jewelry. If you're not completely satisfied with your purchase, please contact us within 14 days of receiving your order. We accept returns and exchanges on unworn items in their original condition. If there's an issue with your order, let us know, and we'll make it right.
  • What length necklace should I get?
    Choosing the right necklace length can enhance your style and complement your look. For a classic fit, a 16-18 inch necklace sits beautifully at the collarbone and works well with most necklines. If you prefer a more dramatic or layered look, consider a longer necklace of 20-24 inches or more. Your body type and personal style also play a role; for example, a longer necklace can elongate the torso. Feel free to reach out to us for personalized sizing advice or adjustments. We're here to help you find the perfect fit that celebrates your unique style.
  • Can I place a custom order or personalize a piece?
    Absolutely! We love creating custom pieces that reflect your unique style and energy. You can personalize your jewelry by choosing specific stones, metals, and designs. Just reach out to us with your ideas, and we'll work together to create something special just for you.
  • Do you make clip-on earrings?
    Currently, Ajsheart does not offer clip-on earrings. We understand the need for comfort and beauty, and while we focus on our design process, we aim to provide pieces that reflect our commitment to quality and individuality. We appreciate your understanding and are always here to help you find the perfect piece that suits your style.

PRIVACY NOTICE     |     RETURNS & EXCHANGES      |     TERMS & CONDITIONS

Ajsheart Logo a heart with the label Ajsheart in cursive inside the heart shape.

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United States

ajsheart@gmail.com

© 2025 by Ajsheart LLC 

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